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customer service
welcome to girlsgreen customer service. customer satisfaction is extremely important to us, and we look forward to hearing from our customers. please feel free to contact us with any questions.
contact us
international orders
finding the right size
shipping & handling
returns & exchanges
frequently asked questions

contact us
tel: 1.201.755.5709 or 1.201.294.6581
address: girlsgreen - 205 walthery avenue - ridgewood - nj - 07450
email: info@girlsgreen.com or sales@girlsgreen.com for order or wholesale inquires
sign up for new products, exlcusive offers and more
international orders
in order to place an international order, please click here to download an order form. completed order forms can be emailed to orders@girlsgreen.com.

once your order form is received, shipping will be calculated based on the weight of the package and destination using united states postal service global express or priority mail rate charts. we do our best to consolidate packaging to ensure that you are getting the best global rate possible. you will receive an order confirmation via email or fax including shipping charges and your final order total. your credit card will not be charged until your order has been shipped.

duties and taxes are set by your country's customs service and are the sole responsibility of the customer. girlsgreen neither collects these fees, nor quotes their actual costs. you are to pay import fees, duties and taxes, if any, to the responsible party. you may experience additional delays in customs over which we have no control. if we receive a package back from customs, we will refund you the product cost less shipping and handling, provided the returned products are unopened, in their original packaging and in good condition. if you have any questions about your international order, please feel free to contact us at orders@girlsgreen.com or by calling 1.201.755.5709 or 1.201.294.6581.
finding the right size
range tee sizing (girlie fit)
smallmediumlargex-large
size:0-46-88-1010-12
chest:28-3434-3636-3838-42
natural waist:24-2828-3232-3434-36
polo sizing (women's fit)
x-smallsmallmediumlarge
size:0-22-46-810-12
chest:28-3234-3636-3838-42
natural waist:24-2828-3232-3636-38
measuring tips to ensure proper fit:
chest: with arms at sides, place tape measure under your arms and run it around the fullest part of the bustline and across the shoulder blades.
natural waist: find the natural crease of your waist by bending to one side. run tape measure around your natural waistline, keeping one finger between the tape and your body for a comfortable fit.
click here to print size charts.
shipping & handling
girlsgreen ships all merchandise via the united states postal service (usps). delivery rates are based on product weight, origination and destination location specified during the checkout process. we ship most orders within 2 business days, and provide package tracking information at the time of shipment. click here to track your package.

orders in and around the ridgewood, new jersey area can be delivered free of charge. please contact us at info@girlsgreen.com or 1.201.755.5709 to submit an order and arrange for delivery.
returns & exchanges
our customer's satisfaction is our number one priority. if for any reason you are not completely satisfied with your purchase, you may return the merchandise with a copy of the original invoice for an exchange or a full refund (less shipping and handling) within 14 days of receipt of merchandise.

please return merchandise with invoice to:
girlsgreen
205 walthery avenue
ridgewood, nj 07450

refunds will only be issued if the merchandise is in its original condition. girlsgreen will not accept a return on any merchandise that indicates that it has been washed, worn and/or damaged.

exchanges can be made on defective merchandise only if it exhibits a manufacturer defect within 14 days from the date of purchase. girlsgreen considers merchandise as defective if it is flawed concerning workmanship or materials, not due to improper handling or fit. exchanges made on defective merchandise will only be accepted with the original invoice.
frequently asked questions
do you have a mailing list?
of course we do! girlsgreen has a mailing list to inform subscribed users of new products, promotions and any exciting news. please visit the contact us portion of this page to sign up today and join the girlsgreen mailing list.

if at any time you would like to unsubscribe from our mailing list, please send an email to unsubscribe@girlsgreen.com with a subject of unsubscribe, and we will remove you asap.

do you gift wrap?
yes, girlsgreen is happy to wrap any items as gifts prior to shipping (free of cost). simply specify "gift wrap" in the comments for your order during the checkout process. in addition, we are happy to ship order items to different locations, and that also can be specified in the comments section for any order.

can telephone orders be placed?
yes, girlsgreen will process orders place by phone. to place an order by phone, please call us at 1.201.755.5709 to mail or email an order, click here to download our order form and email to orders@girlsgreen.com or mail to girlsgreen at 205 walthery avenue in ridgewood, nj 07450. we look forward to hearing from you!

what forms of payment does girlsgreen accept online?
girlsgreen currently only accepts credit and debit card payments placed with visa and mastercard. please check back as new forms of payment may be added in the future.

all online payments are processed by authorize.net integrating 128-bit ssl security.

can an order be changed or cancelled?
yes, girlsgreen is happy to assist you in modifying or canceling an order as long as the order has not already been shipped. please contact us at 1.201.755.5709 for any order changes.

can orders be shipped to foreign countries?
girlsgreen currently only processes and ships internet orders to destinations in the united states. in order to place an international order, please click here to download an order form. completed order forms can be emailed to orders@girlsgreen.com. if you prefer to place an order online, please check back, as new shipping destinations will be added in the future.

how come girlsgreen does not charge sales tax?
the state of new jersey does not tax clothing sales. because girlsgreen does not have any physical locations outside the state of new jersey, sales tax is not applied to any order.

does girlsgreen plan to design a line of bottoms?
we are currently focused on creating unique and stylish golf tops. we are having a lot of fun with our polo and tee designs, and feel that we can be more creative with these pieces. that is not to say that we will never sell bottoms, but for now, it is tops only.

does girlsgreen have any retail stores?
girlsgreen does not currently operate any retail stores. however, we are looking to sell our merchandise in boutiques and pro shops this spring. check back soon, for a listing by location. if you are intersted in selling girlsgreen products in your store, please send an email to sales@girlsgreen.com.

can girlsgreen merchandise be returned or exchanged?
yes, please refer to our returns & exchanges section on this page.

can gift certificates be purchased online?
girlsgreen does not currently enable gift certificate purchase online. please check back in the near future, as we are working on this feature, and hope to have it available soon!


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